Exchange /Returns and Cancellation Policy

GETANDGLOWLABEL is a fashionable clothing brand which follows “100% purchaser protection program”.

Shop here with your heart out <3! – We are always with you, for you and for your any after purchase services.

As an additional care – please read the following terms & conditions before making purchase.

- All the sale and discounted are non-returnable, non -refundable and non-exchangeable. Please go through the size chart carefully for sales product.

-Size Exchange – If the customer has any issue with the size of the product delivered then he/she needs to WhatsApp us at our official number within 24 hours from the date of delivery.

Reverse pickup is available for Delhi only. Clients can ask us for getting their reverse pickup done at Flat 99/- (to be borne by clients).

Please note where reverse pickup is not available – clients are requested to send them back with their order details (order number (if any), name and address) within 5 days if outstation. Please note we offer exchanges “on sizes” only. We will ship your desired size once we receive your previous ordered article (in unused condition and with proper tags).

However, if your requested size is not in stock – then an equivalent amount of credit note (minus shipping) will be generated which the client can easily redeem within 30 days after the credit note is issued.

Returns: Unfortunately, we do not have any return policy.

We are a fashionable brand which only want smile at our clients faces. These returns cost us very dearly. We are not into one – time selling. We offer you quality products which are true to the real pictures and size guidance.

We do not have any returns (instore/online).

Damaged/Wrong delivery –Please note all our process are handled by care and involves various humans at work.

Hence by any chance (though very rare!). If you have received incorrect/damaged product. You need to inform us at our official number within 24 hours of delivery.

We will replace the product with the best transportation available at that time.

Please note we do not take guarantee in garment quality/handwork used. If you are doubtful , you can ask for real pictures from the store. Please note , our shipment goes through 4 layers of quality check and we have full recording of your packaging process (if needed by the client) anytime.

Only products which are unused,unworn,unwashed,undamaged and with its all labels and tags intact with original packaging are eligible for exchange.

Cancellation policy: We do not have any cancellation policy. Please note products are really scare in quantity. For us, all clients are same. Saying yes to some and no to others do affects us. However, if you travelling or any emergency arises. you can request us to hold your items on our official number and deliver your packet after a specific date (within 30 days)- we would definitely understand it.But no cancellation please.

Exchange policy : We have created this online platform to ensure you enjoy the most hassle free shopping experience with huge variety of options to choose from.

However, in some cases – exchange won’t be possible, please note for the followings: 

-We won’t be able to offer exchange/returns if client didn’t liked the material or the color of the product at the time of delivery, we request you to check the picture/reels which we have shooted for you without editing.

- 10-12% color difference depends on screen resolution of the client’s devices and we humbly do not offer exchange/returns of the same.

- Please note since our products are mix of customised and ready-mades- there is bound to be variations in colour, finish and overall look . However, that’s hardly 5-10% or almost negligible, and we do not offer exchange/returns for the same.

- We always tries to shoot on reels among with pictures. You can always refer to them for more clarity of how the final product will be carried. However, we cannot guarantee the monitor display to be exact.

- NO exchange/return if product is used/washed.

- Purchases made from sale section are not eligible for any exchanges/returns.

STORE CREDIT NOTE

Please note we have in store trials for our clients.

You can always visit our store and try the outfits.

Once sold, no returns/exchanges can be done (Because you have tried at the store and bought it!)

However, in case of online shopping , an special credit note will be generated in case of size non- availability of the same product and the same must be used within 30 days.

After 30 days, your credit note will be expired.

INTERNATIONAL SHIPPING/RETURNS

GetandGlowLabel ships to US,UK,UAE,AUSTRALIA,AFRICA,HONG-KONG,QATAR,MALYSIA,SINGAPORE.

-Shipping Charges : We charge INR 1000 PER KG for all our international orders, If your order is above INR 50,000 we offers you free shipping. - We do not take returns/exchanges on international orders.

However you can contact us on our official number for any assistance, we would be happy to help. - Shipping time is approximately 10-15 days for your international orders to reach you. - You can use all international cards to make payment for your international shipping orders. We hope your online shopping with us becomes your favourite retail therapy !